I held down the "lower volume" button for 15 secs then the power button, then continued to hold the lower volume button and it popped up. BTW I then tried the same thing with the "increase volume" button and got the android with the red triangle you spoke of and was able to successfully reimage the tablet and it is working perfectly. My volume button may be backwards. Can't thank you enough for the timely advice.
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I think the 7L must have switched the volume controls. The visual land people answered today and also said the volume + to get the sick android menu.
I ended up ordering a second one overnighted and that one didn't work either!!
Since they were long-distance gifts I was able to hold off on handing them out long enough for the fix to come through and the data reset fixed the 2nd one but did not fix the first.
Thank you for your help!!
I need help. I have done what was suggested and wiped the data and cache and the reset and it still will not let me unlock it. Any more suggestions?