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Thread: Visual Land Prestige 10 gone haywire

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    Visual Land Prestige 10 gone haywire

    I bought a VL Prestige 10 in late November. Today I had a message that several apps had updates available. I tapped to update them & the thing is now doing crazy things on it's own. I cannot do anything with it except turn it off by holding down the power key. Random screens pop up & it's as if the thing is possessed by a devil. I had installed Lookout security about a week ago. Everything seemed fine until I updated apps today.

    Any advice on what to do? Should I do a hard reset? And if so, how do I do this?

    Thanks so much for any help!

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    Quote Originally Posted by wendydancer View Post
    I bought a VL Prestige 10 in late November. Today I had a message that several apps had updates available. I tapped to update them & the thing is now doing crazy things on it's own. I cannot do anything with it except turn it off by holding down the power key. Random screens pop up & it's as if the thing is possessed by a devil. I had installed Lookout security about a week ago. Everything seemed fine until I updated apps today.

    Any advice on what to do? Should I do a hard reset? And if so, how do I do this?

    Thanks so much for any help!
    Sounds like you need to hard reset.

    Make sure the unit is powered off.
    Press and hold the "V+ or V- BUTTON" and the "POWER BUTTON" simultaneously for 15 seconds.
    The Android recovery screen will appear.
    Use the "VOL+ BUTTON" to scroll down to "Wipe Data/Factory Reset" then press the "POWER BUTTON" to select this option.
    On the next screen, scroll down to "Yes -- Delete all user data" and press the "POWER BUTTON."
    Then select "Reboot System Now" again using the "POWER BUTTON"
    The tablet should now be back to it's factory settings and you should be able to access it once again.
    In fire and EMS? Check the Play Store for my current apps Code Log and Pumper calc.

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