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Thread: ?Wi-Fi and internet access not connecting?

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    Question ?Wi-Fi and internet access not connecting?

    hi new to this forum glad I found this forum I just got my prestige 10 today. after playing with it a little bit I tried setting it up. while the blue tooth found and connected to my phone, it would not actually use the data connection, the Wi-Fi would not turn on. going into about tablet in settings. I noticed that the Wi-Fi address was listed as unavailable as was the ip address. hoping someone can guide me in fixing this.

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    How is your home wireless setup? It sound like you are using static IPs.
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    DaBear (11-21-2012)

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    was actually. trying to hook into the office Wi-Fi. when I hit the toggle to turn on the message states turning on for about 15 sec and then it stops and the toggle jumps to off. my phone has no issue with seeing. the routers at the office just the new tabletdoes. in about the Wi-Fi macaddress says unavailable as does the ip address. the blue tooth connects ands I set it up to share data but the browser cannot go into any sites.

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    Have you tried it anywhere else? What type of network is it? DHCP or Static IP. Who administers your office network? Have you asked them to take a look at it? The error messages you are getting are syaing somewhere on the network there is a device with the same settings.
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    Just spoke to custermor service and they told me the WiFi reciever is bad need to send back to walmart for a replacement
    Last edited by DaBear; 11-21-2012 at 11:45 AM.

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